What is your refund policy?

Schramsberg and Davies Vineyards stands behind every bottle we sell directly to customers. If you purchased a bottle directly from either Schramsberg or Davies Vineyards, and find that the wine is damaged or flawed, please contact the tasting rooms at (707) 942-2419, 707-709-4252 or support@schramsberg.com for return instructions.

Why won’t the password that you sent to me work?

Be sure you are entering the latest password emailed to you. If you have requested it more than once only the most recent one will work. Passwords are case sensitive and include both numbers and letters. Make sure your Caps Lock is turned off. Be sure you are entering the correct numbers and letters (e.g. “0” is zero, “l” is the lowercase letter L, etc.)