Schramsberg and Davies Vineyards stands behind every bottle we sell directly to customers. If you purchased a bottle directly from either Schramsberg or Davies Vineyards, and find that the wine is damaged or flawed, please contact the tasting rooms at (707) 942-2419, 707-709-4252 or firstname.lastname@example.org for return instructions.
Simple FAQ Category: General
What is your refund policy?
Why won’t the password that you sent to me work?
Be sure you are entering the latest password emailed to you. If you have requested it more than once only the most recent one will work. Passwords are case sensitive and include both numbers and letters. Make sure your Caps Lock is turned off. Be sure you are entering the correct numbers and letters (e.g. “0” is zero, “l” is the lowercase letter L, etc.)
How do I get my password?
Click here to reset your password: https://shop.schramsberg.com/FORGOT.AMS
Enter the email address we have on file and select “continue”, and a new custom password will be emailed to you.
How do I log into my account?
On the upper right corner of our website, click on ‘Account’ link or select this link: https://shop.schramsberg.com/PROFILE.AMS
Enter in your email address and your custom password (case sensitive).
Are you able to host weddings or other private events?
Our use permit does not allow us to host weddings. We can host limited private events of up to 50 people. Please contact us at (707) 963-5555.
Can I book a reservation for one?
Yes, absolutely. Parties of one may be reserved on the CellarPass booking site or by calling 707-709-4245.
I am Pregnant/Designated Driver, etc. and I will not be tasting. May I visit for free?
We appreciate designated drivers, and are happy to offer non-alcoholic beverages for individuals who do not drink wine. There is no fee for this.
Can I bring my pet?
Pets are welcome in our patio area.
Is the winery wheelchair accessible?
Yes, all parts of the tour and tasting experience are wheelchair accessible.
Can I split the tasting portion with my guest?
We do not offer split tastings.